Privacy Policy

A. Data Collected

When you use our website or contact us (e.g. via the consultation form), we may collect: name; email (work email address); phone (if you provide it); project details (company name, role, project type, message content); IP address (if we use analytics or similar tools, and only where permitted by law and your consent); and cookies and similar technologies as described in our Cookie Policy. We do not sell your personal data.

B. Purpose of Data

We use your data for: responding to your inquiries; service communication (delivering and managing services you request); business development (e.g. following up on enquiries); and website improvement (e.g. understanding usage where we use analytics, with your consent where required).

C. Legal Basis (GDPR Compliance)

Where the GDPR applies, we process your data on the basis of: consent (e.g. when you agree to the Privacy Policy and submit the contact form, or when you accept non-essential cookies); and legitimate interest (e.g. responding to enquiries, operating and securing the website, improving our services where proportionate). You may withdraw consent or object where applicable (see Your Rights).

D. Data Retention

We retain your data only as long as necessary for the purposes described above or as required by law (e.g. tax, legal claims). You may request deletion at any time (see Your Rights).

E. Third-Party Services

We may use: a hosting provider to run the website; an email service to send and receive messages; and analytics (if used) to understand site usage. These providers process data according to their policies and our instructions. Data may be processed in the locations where those services operate; we use appropriate safeguards (e.g. standard contractual clauses) for international transfers where required.

F. User Rights (GDPR / CCPA)

Depending on your location, you may have the right to: access your data; request correction of inaccuracies; request deletion; restrict or object to certain processing; data portability; and withdraw consent. To exercise these rights, contact us at the email below. You may also have the right to lodge a complaint with a supervisory authority (e.g. in the EU). California residents may have additional rights under the CCPA.

G. Contact for Data Requests

For privacy-related requests, or to request access, correction, or deletion of your data, contact: privacy@elodt.com (or the contact email published on our website). We will respond within a reasonable time as required by applicable law (e.g. one month under GDPR).

Security

We implement reasonable technical and organisational measures to protect your personal data. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.